Faqs
Get Clear Answers on Branded Uniforms & Fulfilment
Getting Started
How do I begin with branded uniforms or apparel systems?
Start by booking a free consultation. We’ll assess your needs, align with your brand identity, and recommend the best solution—whether that’s a one-off order or a full Uniform Hub® portal.
Do you work with small teams or community organisations?
Yes. We work with schools, dance academies, charities, and teams of all sizes—as long as there’s shared purpose and alignment with our systems-led model.
Do you offer Apparel Graphic Design services?
Yes. We design bold, purpose-driven apparel graphics tailored to your brand. Whether you need licensed designs, cultural campaignwear, or branded uniforms with visual impact—we deliver graphics that scale with your message and connect with your audience.
Uniforms + Garment Supply
What types of garments do you supply?
We supply everything from t-shirts and hoodies to specialist items like workwear, sportswear, and performance uniforms—based on your brand, usage, and budget. You can explore our full product range here: 👉 View Catalogue
Do you offer bundled packages?
Yes. We offer predefined bundles for education, performing arts, and outreach teams—optimised for scale, ease of ordering, and visual consistency.
Can I supply my own garments for decoration?
No. To ensure quality and accountability, we only decorate garments we supply.
Is there a setup fee for The Uniform Hub®?
Yes. Portal setup includes branding, catalogue curation, and system configuration. Fees are project-dependent and quoted during your consultation.
Samples, Sizing + Branding
Can I order samples before a full order?
Yes. Paid samples are available, either blank or branded. Branded samples are primarily for logo sizing and positioning approval, as full branding setup for samples isn’t feasible due to print methods and setup costs.
Do you offer inclusive sizing?
Yes. We support inclusive sizing options across our entire catalogue—from youth to extended adult sizes. Please note that sizing can vary between garment brands, so we recommend checking the size guides provided in our catalogue before placing your order.
Can you match our exact brand colours?
Yes. We use Pantone® and HEX references where possible and apply colour management processes during decoration.
How should branded clothing be cared for?
Wash inside-out at 30°C, avoid tumble drying, and follow the care instructions provided to preserve print and embroidery longevity.
Production + Lead Times
What’s your typical lead time?
Standard production time is 10–14 working days after approval and payment. This may vary based on quantity, method, or season.
Do you offer rush services?
No — we don’t offer express or rushed production. We believe in doing things properly, not quickly. All orders follow a minimum 10-14 working day turnaround, and artwork must be production-ready at the time of approval. This ensures consistent, high-quality results every time.
Can I easily reorder branded items in the future?
Yes. Repeat orders are streamlined via your Uniform Hub® portal or our account management service.
Pricing + Discounts
Why are your prices higher than online printers?
We’re not a print shop—we build systems. Our pricing reflects strategic design, quality control, and long-term brand alignment, not quick-turn, transactional printing.
Do you offer discounts for bulk orders?
Yes. We offer volume-based pricing for larger orders and scalable packages tailored to schools, public sector teams, and cultural organisations.
What is your minimum order?
Minimums vary by service. For Uniform Hub® clients, the minimum is typically 10 units per garment/decoration combination.
STILL HAVE QUESTIONS?
Contact Us and let’s talk through your project,
your people, and your purpose.